Terms and Conditions

Effective Date: August 1, 2024

These Terms of Use (“Terms”) are entered into between you and Steeped Tea Inc., including its vendors, subsidiaries, and independent consultants (“Sipology”, “we”, “us”, “our”). These Terms govern your access and use of the Sipology website located at sipology.com, including official corporate websites, Sipologists' personal websites, and any consultant-only portions of the website (“Website”).

 

1. Your Consent

By using the Website, you agree to these Terms. If you do not agree, do not use this Website. Sipology reserves the right to modify or update these Terms at any time by posting the modified version on the Website and updating the effective date. Changes are effective immediately upon posting; ongoing use constitutes acceptance of those changes. Please review this page regularly.

Information about our privacy practices is outlined in our Privacy Policy, which is incorporated by reference into these Terms.

 

2. Website Corrections

Sipology reserves the right to:

  • Correct any errors, inaccuracies, or omissions.

  • Change product or service descriptions, images, and references.

  • Limit quantities of any product or service.

  • Update information at any time with or without notice.

  • Prevent or prohibit any user from making transactions.

  • Refuse to provide any product or service at its sole discretion.

Prices and availability of products offered through the Website are subject to change without notice. Sipology is not responsible for errors in prices or descriptions. Refunds and exchanges are subject to Sipology’s refund and exchange policies in effect at the time of your request. You agree to pay all applicable charges, including shipping and handling. Taxes are your responsibility, based on your location.

 

3. Intellectual Property Rights

All content on the Website—including but not limited to information, text, graphics, images, displays, arrangement and assembly of all content—is the exclusive property of Sipology and protected by Canadian and international copyright, trademark, patent, and other intellectual property laws. No material from the Website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without Sipology’s express written permission. Unauthorized use is strictly prohibited.

Sipology’s trademarks, service marks, trade dress, and logos (“Trademarks”) are proprietary or used under license. No license or right to use any Trademark is implied by Website access. Express written permission from Sipology is required for any use.

 

4. Use of Website

These Terms permit you to use the Website for personal, non-commercial purposes only. No portion of the Website may be reproduced, duplicated, copied, sold, resold, or exploited for any commercial purpose not expressly permitted by Sipology. Sipology reserves the right to refuse service or cancel orders at its sole discretion if conduct violates applicable law or company interests.

Sipology may withdraw or amend this Website and any related services at any time, without notice. Sipology is not liable for any reason the Website may be unavailable at any time or for any period.

 

5. User Submissions

Sipology welcomes comments, suggestions, and ideas about its products, this Website, and its services. Sipology and its employees do not accept or consider unsolicited concepts, proposals, marketing plans, or creative materials—if users submit anything regardless, the following applies:

  • Submissions are not confidential.

  • Sipology has no obligation to acknowledge, review, or return submissions.

  • You warrant you own/control all rights to the submission, that it is accurate, does not infringe third-party rights, and will not cause harm.

  • You grant Sipology a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, translate, distribute, edit, make derivative works from and sell, and incorporate such submissions (and submitter names) worldwide in any media, without restriction or compensation.

Personal information in submissions is subject to Sipology’s Privacy Policy.

 

6. Linking

Sipology.com may contain links to third-party websites for convenience. Sipology does not endorse, control, or make any representations about their content, privacy, or practices. Users access third-party sites at their own risk and should review their terms and privacy policies independently.

 

7. Purchases

All purchases through the Website, or other transactions for sale of goods, are governed by our Terms of Sale, incorporated by reference. Additional terms may apply to specific parts or features of the Website; such terms are also incorporated by reference.

Product availability, shipping restrictions, and inventory are subject to change. Reference to any product does not guarantee availability. Limited stock or sales/shipment restrictions may result in order cancellation or substitutions at Sipology's discretion.

If a product is inaccurately described or mispriced due to error, Sipology reserves the right to refuse or cancel any order, even after confirmation or credit card charge. If an order is cancelled post-charge, Sipology will promptly issue a refund for the cancelled item(s).

Sipology may restrict sale/quantity per person, household, or order, or cancel orders for reasons including law/regulation changes, fraud controls, or inventory limits. Additional verification may be required before accepting any order.

 

8. Indemnification

You agree to defend, indemnify, and hold Sipology, its affiliates, owners, officers, directors, employees, agents, consultants, and licensors harmless from and against all claims, liabilities, losses, damages, costs, and legal fees (including reasonable attorneys' fees) resulting from your violation of these Terms or use of the Website. Sipology reserves the right to assume defense of any indemnified claim; users must cooperate as required.

 

9. Disclaimer and Limitation of Liability

Sipology.com is provided “AS IS” and “WITH ALL FAULTS,” without warranties, express or implied. Sipology disclaims implied warranties of merchantability, fitness for particular purpose, and non-infringement. Sipology does not warrant that the Website will be uninterrupted or error-free. To the maximum extent permitted by law, Sipology is not liable for damages or losses (including data loss, viruses, distributed denial-of-service attacks, loss of business, etc.) arising from use or inability to use the Website.

Sipology does not represent or warrant that the Website or its content is accurate, reliable, or free of defects or viruses. Where local law does not permit full exclusion or limitation, Sipology’s liability will be limited to the minimum extent required.

 

10. Applicable Law

The Sipology website is operated from Ontario, Canada. These Terms are governed by the laws of Ontario and Canadian federal law, regardless of conflict of law principles. Sipology does not represent that Website content is appropriate or legal outside Canada. Users outside Canada do so at their own initiative and risk, and bear responsibility for compliance with local laws.

These Terms constitute the entire agreement between Sipology and Website visitors with respect to use of the Website.

 

11. Address

Sipology
50 Bittern St.  Unit 16
Ancaster, ON, L9J4V5
Canada

 

12. Subscription Transactions

By placing a Sipology subscription order, you accept all applicable terms and conditions. Benefits and pricing, including shipping discounts and eligibility, may change at any time for future orders.

Your subscription auto-generates orders per your chosen schedule until cancelled by you in advance, according to the cancellation policy outlined. Sipology will use your payment information on file for recurring charges. If payment fails, Sipology may deny order processing until new payment information is provided.

Sipology may terminate subscriptions at its discretion. Active subscriptions remain in effect until cancelled by you; cancellation may be done online in your account profile or by contacting Customer Care. Benefits apply only to purchase and delivery of Sipology subscription products, not additional items included in your order unless specifically noted.

Subscription benefits are personal and may not be assigned or transferred to third parties without Sipology’s written authorization.

 

13. Additional Terms for Sipologists (Consultants)

Sipologists must adhere to separate Independent Consultant Agreements, Codes of Conduct, and Sipology business policies. These Terms supplement, but do not replace, consultant-specific agreements and obligations.